PSTN & Broadband Line Audit

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• WorkSpecification:PSTN&BroadbandLineAudit(Contractor)
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• 1.Purpose
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ThepurposeofthisengagementistoundertakeacomprehensiveauditofallPSTNandbroadbandlinesacrossLincolnshireCountyCouncil(LCC)to:

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• Validatewhethereachlineisstillrequired
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• Identifyownershipandaccountability
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• Confirmsupplier/providerdetails
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• Produceaclear,evidencedrecommendationforretentionorcessation
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Theauditwillsupportcostreduction,serviceoptimisation,andgovernancecompliance.

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• Compileacompleteinventoryof:
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• PSTNlines
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• Broadbandcircuits(includingDSL,FTTC,FTTP,leasedlines)
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• Reconciledatafrom:
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• Existingsupplierinvoices
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• Internalrecords/CMDB(whereavailable)
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• Localsitevalidationwhererequired
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Foreachidentifiedline,thecontractormustcapture:

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• Linereference/circuitID
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• Physicallocation/site
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• Businessuse(ifidentifiable)
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• Associatedservice/system(ifknown)
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• Serviceowner(namedindividualorrole)
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• Sitecontact/suitecontact
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• Supplier/provider
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• Contractstatus(ifknown)
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• Cost(whereavailable)
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Foreachline:

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• Engagewithserviceowners/sitecontactstoconfirm:
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• Whetherthelineisstillrequired
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• Whethertheservicecanberationalised,migrated,orceased
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• Document:
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• Confirmedrequiredlines
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• Lineswithnoidentifiableowner
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• Linesconfirmedasredundant
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Thecontractorshallproducethefollowing:

Astructureddataset(Exceloragreedformat)containing:

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• Fulllistofalllinesidentified
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• Allcapturedattributes(asoutlinedabove)
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• Statusclassification:
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• Keep
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• Cease
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• UnderReview/Unknown
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Awrittenreportincluding:

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• Summaryoftotallinesidentified
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• Breakdownbystatus(Keep/Cease/Unconfirmed)
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• Keyrisksandissues(e.g.orphanedlines,duplicateservices)
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• Opportunitiesforcostsavings
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• Recommendationsforrationalisation
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• Prioritisedlistoflinesrecommendedforcease
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• Groupedby:
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• Supplier
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• Site
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• Serviceimpactrisk
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Thecontractormustmaintainarobustandauditableevidencebase,including:

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• Recordofallcommunicationswithserviceowners
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• Decisionlogsforeachline(retainvscease)
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• Supportingevidencefordecisions(emailconfirmations,systemchecks,etc.)
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• Version-controlledauditdataset
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ThisalignstoLCCexpectationsforaudittransparency,traceability,andgovernance,including:

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• Fullauditlogs
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• Evidencechainfordecisions
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• Clearownershipandchangetracking
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Thecontractorshalladoptastructuredauditapproach,including:

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• Datadiscoveryandreconciliation
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• Stakeholderengagement
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• Validationandchallengeofexistingrecords
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• Evidence-baseddecisionmaking
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• Iterativerefinementoftheauditdataset
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Auditactivitiesmustbeclearlydocumentedandrepeatable,withdefinedroles,deliverables,andevidencerequirements

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• Totalduration:3months
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• Indicativephases:
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• Phase1:Discovery&datacollection
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• Phase2:Validation&stakeholderengagement
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• Phase3:Finalclassification,reporting,andrecommendations
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Wheresufficienttimeremainswithintheengagement:

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• Thecontractorshall:
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• Initiatesoftceaserequestswithsuppliersforlinesconfirmedasredundant
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• Trackstatusofceaserequests
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• Reportprogressandanyconstraints(e.g.contractlock-in,dependencies)
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• Allceaseactionsmust:
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• BeapprovedbyLCCpriortosubmission
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• Maintainafullaudittrailofapprovalsandcommunications
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• WeeklyprogressupdatestoLCClead
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• Regularreportingincluding:
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• Progressagainsttotallines
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• Issuesrequiringescalation
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• Emergingsavingsopportunities
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• Finalpresentationoffindingsandrecommendations
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• Deliverallauditactivities
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• Maintainauditrecordsandevidence
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• Engagestakeholders
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• Producealloutputsandreports
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• Provideaccesstoavailabledatasources
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• Facilitateintroductionstoserviceowners/sitecontacts
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• Approveceaserecommendations
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Theengagementwillbedeemedsuccessfulwhere:

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• Acompleteandvalidatedinventoryoflinesexists
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• Eachlinehas:
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• Aconfirmedstatus(keep/cease/unknown)
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• Identifiedownership(wherepossible)
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• Aclearlistoflinestobeceasedisagreed
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• Afullaudittrailismaintained
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• Opportunitiesforcostsavingsareclearlyevidenced
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