Business Travel Consultant - Amadeus

Are you an expert in using GDS Amadeus?\n\nDo you have experience as a Business Travel Consultant?\n\nWe are currently recruiting for a Business Travel Consultant to join a Travel Management Company in the City of London. Our client is looking for an individual who has great knowledge of using GDS Amadeus to join their growing team and offering a competitive starting salary.\n \nDUTIES:\n\nDeal with enquiries including complex itineraries received by phone or email from start to finish including flights, accommodation, car hire, rail and ancillaries.\nOffer the best solution for each customer whilst optimizing profit opportunities.\nProvide quotes, book, issue tickets and reissue tickets for all fares worldwide (including published fares, nett fares, CAT35 fare, route deals), as well as refunds using Amadeus GDS.\nManage queues and issue tickets prior to deadline, as well as handle schedule changes from airlines and amend itineraries according to clients' changes.\nProvide solutions and advice to clients in an efficient and professional manner delivering a premium quality, ruthlessly efficient service experience that is both consistent and reliable and aligned to the attributes of the Company brand.\nEnsure all company and traveller profiles, policy and quality control scripts are up to date.\nEXPERIENCE REQUIRED\n\nFully proficient with Amadeus\nExcellent fares knowledge including manual fare construction\nCompetency in all ticketing processes including re-issues, revalidations and refunds\nKnowledge of international travel products, geography and current affairs\nKnowledge of ancillary services\nGood written English with the ability to write professionally to customers\nStrong interpersonal skills with the desire and ability to develop others\nA drive to solve problems for customers and team members\nA high level of professionalism and flexibility and a strong work ethic\nTHE PACKAGE:\n\nSalary - £32,000 - £34,000 (depending on experience)\nOffice based\nINTERESTED?\n\nPlease follow the instructions to apply attaching your CV! For any further information please call (phone number removed) or email (url removed) If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you!